Win a Week’s Work Experience at The Dorchester with UKSP

UKSP –People 1st’s website for careers, jobs, training and Good Employers in the hospitality, leisure, travel and tourism industry – is offering individuals who are interested in a career in hospitality the opportunity to win a week’s work experience at the prestigious Dorchester Hotel in London. The competition marks the first of a series of [...]

People 1st and the Northern Ireland Tourist Board Announce Strategic Partnership to Boost Customer Service in Advance of World-Class Events

As Northern Ireland prepares to host a series of world-class events in 2012 and 2013, People 1st, the sector skills council for hospitality, passenger transport, travel and tourism, has agreed a strategic partnership with the Northern Ireland Tourist Board (NITB) to support businesses in delivering excellent customer service. Under licence from People 1st, NITB will [...]

Bus drivers in Wrexham pick-up passengers with a smile

Transport provider, Arriva Coaches, is challenging its drivers in Wrexham to act as ambassadors and provide top-notch customer service to all its passengers. Drivers at north Wales- bus operator Arriva coaches are set to undergo WorldHost customer service training in a bid to ensure it offers the best possible service to customers, whether it’s with [...]

UKSP Scoops Top Hospitality Web Award

People 1st careers and training resource named ‘Website of the Year’ UKSP, the leading information site for careers, training and development in hospitality, leisure, travel and tourism (HLTT) developed by People 1st, has been named Website of the Year at the 2011 Caterer and Hotelkeeper Web Awards – beating off stiff competition from over thirty [...]

Skills Summit Showcases Best Practice for Hospitality and Tourism in Wales

The Deputy Minister for Skills, Jeff Cuthbert, has commended action taken to secure the future stability of Wales’ hospitality and tourism industry at Wales’ first Skills Summit for this sector. People 1st Cymru, the sector skills council for hospitality, passenger transport, travel and tourism hosted its first Skills Summit at Cardiff and Vale College in [...]

UK graduates frustrated by levels of responsibility

Over a third (36%) of recent graduates were disappointed with the levels of responsibility given to them in their first job, and almost one in five (18%) feel they’ve never been given the right opportunities to take on responsibility, according to a new survey by UKSP, the leading information site for careers in the hospitality, [...]

Rail Critical to UK Recovery

Government announces £1 bn investment in Autumn Statement 2011 The coalition Government’s announcement that £1bn will be invested into Britain’s railways including the extension of the Northern Line in London is welcomed by People 1st, the sector skills council for hospitality, passenger transport, travel and tourism. “This investment recognises the vital contribution that the rail [...]